TY - BOOK ED - EngenderHealth (Firm) TI - COPE handbook: a process for improving quality in health services SN - 1885063466 AV - HQ766 .C618 2003 U1 - 363.96 22 PY - 2003/// CY - New York, NY PB - EngenderHealth KW - Birth control clinics KW - Evaluation KW - Handbooks, manuals, etc KW - Medical care KW - Quality control KW - Quality assurance KW - Methods KW - Family Planning KW - Educational evaluation N1 - Rev. ed. of: COPE : client-oriented, provider-efficient services. 1995. Printed copy ER -